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Buying on hoardboard

Your orders

You can view your orders here or by clicking your image in the top right corner of the screen, from there, you will see a drop down menu to get to your orders screen. You can view current and past orders including price and if the item has any disputes.

Disputes, returns and refunds

If you have an issue with your order, you can report an issue by navigating to the order page and clicking ‘Report an Issue’. From here you can enter a reason for the report. We aim to respond to every dispute within 48 hours.

Contact us

If you wish to get in contact with us in relation to an order, please use our contact form stating your order ID to help speed up the process. You can join our discord to get more general support and offer feedback.

Contact us